FREQUENTLY ASKED QUESTIONS

Do you allow returns or refunds?

HIJAC Store has a No Return or Refund policy. For any updates check out our Refunds Policy.

What are your shipping times?

At HIJAC Store, our target is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing time 

Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer  process the orders, which takes an additional 2–4 days.

Shipping time 

This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by Express Shipping, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

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